NETWORK MODEL OF THE PROCESS OF ORGANIZATION OF CARGOS DELIVERY IN CONTAINERS

Abstract

Introduction. The high level of competition between transport companies in the container transport sector necessitates the need to find ways to improve the efficiency of business processes, one of which is the use of innovative management technologies, which is the application of project methodology, ie reorientation of business processes to the project approach. The main activity of the transport company is the organization of delivery of cargos, in particular cargo in containers. Today, cargo delivery is a complex multi-stage and multi-operational process involving a significant number of participants. One of the areas of planning and management of a complex of cargo delivery operations is the use of the method of network planning. The purpose of the article is to form a typical process of organizing the delivery of cargos, the use of which in practice will increase the efficiency of the process of delivery of cargos in containers. Results. The main business processes of the transport company are highlighted in the work, while the term "transport company" refers to the company – the organizer of delivery, which can be both a line agent and a forwarding company or logistics operator. A standard scheme for organizing the delivery of cargos in containers (on the example of their transportation on a "door to door" basis) has been developed. The business processes of the transport company are systematized in a logical sequence, additionally distinguishing four conditional groups: sales, operations, finance and service. A network schedule of cargo delivery organization was built, Microsoft Project software was used as a tool. Conclusions. Modeling the process of organizing the transportation of foreign trade cargos in containers on the basis of information technology will increase the efficiency of the entire delivery process through better coordination of the process.